1. Introduction
Welcome to Dealkart. By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully. These terms create a legally binding agreement between you (the "User" or "Customer") and Dealkart (the "Company," based in Surat, Gujarat).
2. Product Information & Accuracy
We strive to ensure that all product descriptions, images, and prices are accurate. However, Dealkart does not warrant that product descriptions or other content is error-free.
Visuals: Product images are for illustrative purposes. Actual colors or packaging may vary slightly due to screen settings or manufacturing updates.
Pricing: Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
3. Ordering & Payment
Dealkart reserves the right to accept or reject any order at our discretion.
Orders are considered confirmed only after payment has been successfully processed.
We reserve the right to cancel orders due to stock unavailability or suspicion of fraudulent activity.
4. Shipping & Delivery Policy
We are committed to delivering your products safely. By placing an order, you acknowledge and agree to our delivery timelines:
Standard Timeline: Delivery typically takes between 5 to 30 business days depending on your location and logistics availability.
Delays: While we strive to deliver on time, Dealkart is not liable for delays caused by unforeseen circumstances ("Force Majeure"), such as courier strikes, natural disasters, or government restrictions.
Non-Delivery: If a product is not delivered within 30 days of confirmation, the customer is entitled to a full refund upon request.
5. Returns & Refund Policy
Our policy is designed to be fair and transparent:
Eligibility: Refunds or replacements are only provided for products that are significantly damaged or defective upon arrival.
Proof Required: Customers must provide valid proof (such as unboxing videos or clear photographs) within 24-48 hours of delivery to claim a refund.
Change of Mind: We generally do not accept returns due to a "change of mind" once the product has been shipped or delivered.
6. Limitation of Liability
To the fullest extent permitted by law, Dealkart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability to you for any claim arising out of or in connection with these terms or the use of our products shall strictly be limited to the amount paid by you for the specific product in question.
7. User Conduct
You agree not to use our website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. Any abuse, harassment, or fraudulent behavior towards our staff or brand will result in immediate termination of services.
8. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]