Terms & Conditions
Clear, transparent and designed to make your shopping experience simple, fair and reliable.
Welcome to DEALKART
These Terms & Conditions govern your access to and use of DEALKART, including browsing our website, purchasing products and using our services.
By accessing our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy and Return/Refund Policy.
About DEALKART
DEALKART is an online retail brand focused on bringing useful, interesting and lifestyle-oriented products to customers. Our catalogue may include gadgets, accessories, electronics, home-use products, lifestyle products and other products displayed on our website from time to time.
Product availability, pricing and catalogue may change as we continuously improve and update our store.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorised access to our website, servers, systems, accounts or other users' information.
Any fraudulent, abusive, deceptive or unlawful activity may result in cancellation of orders and restriction of access, subject to applicable law.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on our website are accurate and useful.
However, minor differences in colour, packaging, dimensions, appearance or presentation may occur due to screen settings, manufacturer updates or product-batch variations.
Customers are encouraged to review the product description, specifications, images and applicable policies before placing an order.
Pricing & Pricing Errors
Product prices shown on DEALKART are displayed in Indian Rupees unless otherwise stated.
Prices may be changed or promotional offers may be introduced or withdrawn from time to time.
In the event of an obvious technical, typographical or pricing error, we may contact the customer and provide an appropriate resolution, which may include cancellation of the affected order and refund of any amount already paid for that order.
We will not intentionally charge a customer more than the price clearly displayed and accepted at checkout, except where an applicable correction or additional charge is clearly disclosed before completion of the purchase.
Orders & Order Acceptance
Placing an order constitutes a request to purchase the selected product(s). An order is subject to successful processing, product availability and other applicable checks.
We reserve the right to cancel or decline an order where, for example, the product is unavailable, a material pricing or listing error has occurred, payment cannot be verified, delivery to the provided location is not possible, or the order appears fraudulent or abusive.
Where an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method, subject to applicable law and payment-provider processing timelines.
Payments
We may provide multiple payment methods depending on availability, including online payment methods and Cash on Delivery (COD) where offered for an eligible order and location.
Payment availability may depend on the payment provider, delivery location, order value, product category or other operational factors.
DEALKART does not store sensitive payment credentials such as complete card details when those details are processed by third-party payment providers.
Shipping & Delivery
We work with delivery and logistics partners to get your order to you safely. Depending on the destination, product and operational availability, delivery may be handled by a third-party courier, logistics company, delivery app or other authorised delivery partner.
The estimated delivery timeline shown at checkout or communicated with your order should be treated as an estimate rather than a guaranteed delivery time, unless specifically stated otherwise.
Delivery timelines can vary because of location, weather, logistics capacity, public holidays, courier delays, address issues, transportation disruptions or other circumstances outside our reasonable control.
If there is a significant delivery delay, we will make reasonable efforts to assist the customer and provide available tracking or order information.
Customers are responsible for providing a complete and accurate delivery address and reachable contact information. Incorrect or incomplete address information may result in additional delivery attempts, delays or return of the shipment.
Where a shipment is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept the parcel, or other customer-side delivery issues, any applicable re-shipping or return-related charges may be communicated to the customer before a further shipment is arranged, subject to applicable law.
Delivery Inspection
Customers are encouraged to inspect the package at the time of delivery wherever reasonably possible.
If the package appears visibly damaged, opened or tampered with, please document the condition using photographs or video and contact DEALKART support as soon as reasonably possible.
For damage, defect, wrong-product or missing-item claims, photographs, videos, packaging images, shipping labels and other reasonable evidence may be requested to help us investigate and resolve the issue.
Returns, Replacement & Refunds
Our return, replacement and refund options depend on the product, nature of the issue and the applicable policy displayed for that product or order.
Where a product is defective, damaged, incorrect, materially different from the description, or otherwise qualifies under the applicable return/refund policy, customers may contact us for an appropriate resolution.
Depending on the circumstances, the resolution may include replacement, repair where applicable, refund, store credit or another reasonable solution.
We may request reasonable evidence before approving a return, replacement or refund. This can include an unboxing video, photographs, product videos, packaging photographs, shipping label images or other information relevant to the claim.
A change-of-mind return is not automatically available for every product. Product-specific return conditions shown at the time of purchase will apply, subject always to rights that cannot lawfully be excluded.
Conditions for Returns
Where a return is approved, the product should generally be returned in the condition specified by the applicable return instructions, together with relevant accessories, packaging, manuals and other included items where applicable.
Products damaged through misuse, accidental damage, unauthorised modification, improper installation, normal wear and tear, or use contrary to the manufacturer's instructions may not qualify for return or replacement, subject to applicable consumer rights.
We reserve the right to investigate suspected fraudulent, repeated or abusive return activity before approving a claim.
Refund Processing
Once a refund is approved, the refund will generally be processed through the original payment method or another appropriate method where necessary.
The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank, card issuer or other financial institution and may therefore vary.
Where a refund is required by applicable law, DEALKART will process it in accordance with the applicable legal requirements.
Offers, Discounts & Promotions
Promotional offers, discount codes, coupons and special deals may be subject to additional conditions communicated with the respective offer.
Unless specifically stated otherwise, promotional offers cannot be combined with other offers.
Terms & Conditions
Clear, transparent and designed to make your shopping experience simple, fair and reliable.
Welcome to DEALKART
These Terms & Conditions govern your access to and use of DEALKART, including browsing our website, purchasing products and using our services.
By accessing our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy and Return/Refund Policy.
About DEALKART
DEALKART is an online retail brand focused on bringing useful, interesting and lifestyle-oriented products to customers. Our catalogue may include gadgets, accessories, electronics, home-use products, lifestyle products and other products displayed on our website from time to time.
Product availability, pricing and catalogue may change as we continuously improve and update our store.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorised access to our website, servers, systems, accounts or other users' information.
Any fraudulent, abusive, deceptive or unlawful activity may result in cancellation of orders and restriction of access, subject to applicable law.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on our website are accurate and useful.
However, minor differences in colour, packaging, dimensions, appearance or presentation may occur due to screen settings, manufacturer updates or product-batch variations.
Customers are encouraged to review the product description, specifications, images and applicable policies before placing an order.
Pricing & Pricing Errors
Product prices shown on DEALKART are displayed in Indian Rupees unless otherwise stated.
Prices may be changed or promotional offers may be introduced or withdrawn from time to time.
In the event of an obvious technical, typographical or pricing error, we may contact the customer and provide an appropriate resolution, which may include cancellation of the affected order and refund of any amount already paid for that order.
We will not intentionally charge a customer more than the price clearly displayed and accepted at checkout, except where an applicable correction or additional charge is clearly disclosed before completion of the purchase.
Orders & Order Acceptance
Placing an order constitutes a request to purchase the selected product(s). An order is subject to successful processing, product availability and other applicable checks.
We reserve the right to cancel or decline an order where, for example, the product is unavailable, a material pricing or listing error has occurred, payment cannot be verified, delivery to the provided location is not possible, or the order appears fraudulent or abusive.
Where an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method, subject to applicable law and payment-provider processing timelines.
Payments
We may provide multiple payment methods depending on availability, including online payment methods and Cash on Delivery (COD) where offered for an eligible order and location.
Payment availability may depend on the payment provider, delivery location, order value, product category or other operational factors.
DEALKART does not store sensitive payment credentials such as complete card details when those details are processed by third-party payment providers.
Shipping & Delivery
We work with delivery and logistics partners to get your order to you safely. Depending on the destination, product and operational availability, delivery may be handled by a third-party courier, logistics company, delivery app or other authorised delivery partner.
The estimated delivery timeline shown at checkout or communicated with your order should be treated as an estimate rather than a guaranteed delivery time, unless specifically stated otherwise.
Delivery timelines can vary because of location, weather, logistics capacity, public holidays, courier delays, address issues, transportation disruptions or other circumstances outside our reasonable control.
If there is a significant delivery delay, we will make reasonable efforts to assist the customer and provide available tracking or order information.
Customers are responsible for providing a complete and accurate delivery address and reachable contact information. Incorrect or incomplete address information may result in additional delivery attempts, delays or return of the shipment.
Where a shipment is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept the parcel, or other customer-side delivery issues, any applicable re-shipping or return-related charges may be communicated to the customer before a further shipment is arranged, subject to applicable law.
Delivery Inspection
Customers are encouraged to inspect the package at the time of delivery wherever reasonably possible.
If the package appears visibly damaged, opened or tampered with, please document the condition using photographs or video and contact DEALKART support as soon as reasonably possible.
For damage, defect, wrong-product or missing-item claims, photographs, videos, packaging images, shipping labels and other reasonable evidence may be requested to help us investigate and resolve the issue.
Returns, Replacement & Refunds
Our return, replacement and refund options depend on the product, nature of the issue and the applicable policy displayed for that product or order.
Where a product is defective, damaged, incorrect, materially different from the description, or otherwise qualifies under the applicable return/refund policy, customers may contact us for an appropriate resolution.
Depending on the circumstances, the resolution may include replacement, repair where applicable, refund, store credit or another reasonable solution.
We may request reasonable evidence before approving a return, replacement or refund. This can include an unboxing video, photographs, product videos, packaging photographs, shipping label images or other information relevant to the claim.
A change-of-mind return is not automatically available for every product. Product-specific return conditions shown at the time of purchase will apply, subject always to rights that cannot lawfully be excluded.
Conditions for Returns
Where a return is approved, the product should generally be returned in the condition specified by the applicable return instructions, together with relevant accessories, packaging, manuals and other included items where applicable.
Products damaged through misuse, accidental damage, unauthorised modification, improper installation, normal wear and tear, or use contrary to the manufacturer's instructions may not qualify for return or replacement, subject to applicable consumer rights.
We reserve the right to investigate suspected fraudulent, repeated or abusive return activity before approving a claim.
Refund Processing
Once a refund is approved, the refund will generally be processed through the original payment method or another appropriate method where necessary.
The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank, card issuer or other financial institution and may therefore vary.
Where a refund is required by applicable law, DEALKART will process it in accordance with the applicable legal requirements.
Offers, Discounts & Promotions
Promotional offers, discount codes, coupons and special deals may be subject to additional conditions communicated with the respective offer.
Unless specifically stated otherwise, promotional offers cannot be combined with other offers.